- Bank Details:
All colleagues working for Ideal Recruit MUST have their own bank details – either in their own name or joint accounts. Please note you WILL NOT be paid if you fail to provide your account details. If you haven’t provided your bank details on your interview – you will have to EMAIL them to our payroll manager Jade Barker at PAYROLL@IDEAL-RECRUIT.COM – include your full name, your bank name, account number, sort code and your valid mobile number. We are UNABLE to update your details any other way.
All absences must be reported to your dedicated account manager at least 2 hours before the start of your shift. Failure to do so will result in UNEXCUSED ABSENCES which will lead to disciplinary action or/and dismissal. If you’re late for your shift, always notify your dedicated account manager/consultant.
- Signing In and Out:
It is your responsibility to SIGN IN (either using fingerprint scanners, hand scanners or sign in sheets) at the start of each shift and SIGN OUT at the end of each shift. This includes your training days, please make sure you’re signed in. Failure to do so may result in pay queries.
in order for you holidays to be paid, you must request these directly with your Ideal Recruit representative who will provide you with authorisation. Once authorised by your dedicated account manager,you can book these on our Holiday Payment Line. In order for you holidays to be paid, you must request these by text message on our holiday request line at 07854157225. When requesting, send a message containing your full name, work place and you request. You will receive a text message confirmation. If you sent the text message before 10am, you can expect the confirmation to be received on the same day. If you message after 10am, you’ll receive a response on the following working day. Please note this is a text line only. Do not call the number.
all of your payslips will be issued automatically by payroll. In order for you to receive your emails correctly, you must fill them out using capital letters in our application form and they must be readable. If you wish to update your email address or you’re not receiving your payslips, please contact your dedicated account manager/consultant who will assist and raise a query for you.
- P45s and outstanding holidays:
must be requested via text message on our Holiday Payment Line.
The text message must be containing your full name, work place and your request. The Holiday Payment Line number is 07854157225 . You will receive a text message confirmation usually within 48 hrs (2 working days). Please note this is a text line only. Do not call the number.