Posted: September 23, 2021

Customer Service Advisor

  • Permanent
  • Crewe
  • Posted 3 weeks ago
  • Salary: ££17,940 - 18,330 per year

Ideal Recruit Ltd


Ideal Recruit are looking for experienced Customer Service Agents to join our clients busy office based in Crewe!

Your duties will include:

  • Handling incoming telephone calls from a large client base, dealing with a wide range of enquiries regarding services and products.
  • Placing and processing of orders.
  • Efficient and accurate message taking duties.
  • Accurate diary management tasks.
  • General administrative support to a busy office environment.

Essential skills:

  • Previous experience in customer service or similar role.
  • Highly organised, with excellent communication and IT skills.
  • Able to work as part of a team, or alone using own initiative.

We recognise and support hardworking and dedicated employees, with opportunities for progression available to all.

All employees have access to:

  • Our Employee Assist Programme.
  • 28 days holiday pro rata.
  • Birthdays off with full pay.
  • Office refreshments.
  • On site-parking.
  • Regular social events.


Rate of pay starts at £17,940 per year.

Working hours:

  • 37.5 hours per week over 5 shifts.
  • Shifts between Monday-Sunday 8am-8pm.
  • Weekend shifts roughly every 1 in 4 weeks.

Job Type: Full-time

Salary: £17,940.00-£18,330.00 per year


For a confidential discussion,  please contact Simone Redhead @ Ideal Recruit or apply online!

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